Privacy Policy

 

Welcome to [Colombo West International Terminal CWIT] (“we”, “us” or “our”), a mobile application developed to support the automation processes with respect to your visit at the terminal of [CWIT].

This Privacy Policy explains how we collect, use, store, and protect your personal data.

This Privacy Policy covers the personal data we process from you when you visit one of our terminals, or when you interact with our application (“[CWIT]”).

[Colombo West International Terminal (“Company”)], having its registered office at [Postal address: 117, Sir Chittampalam A. Gardiner Mawatha, Colombo 00200, Sri Lanka], with enterprise number [PV 00238709], is the responsible for processing your personal data when you interact with us. If you have any questions in regards to the personal data we process of you or you want to exercise your rights, you can contact us at:

Full name of legal entity: Colombo West International Terminal (Private) Limited

Postal address: 117, Sir Chittampalam A. Gardiner Mawatha, Colombo 00200

Email address: info@cwit.lk

 

What personal data are collected and processed

Following personal data can be collected and processed:

-          Identification and operational data such as:

o   name,

o   first name,

o   company,

o   number plate,

o   vehicle,

o   email address,

-          Technical and usage data such as device information, log files, error reports, performance data, IP address, connection data.

We collect all or part of this data either from you directly or through other channels. In case you provide us personal data of others, you guarantee that this data is collected in line with the applicable legislation and the individuals have been informed accordingly.

We will store your data for as long as this is legally required.

 

Purpose of processing personal data

We process your personal data for administrative purposes to provide you access to our terminal on your booked timeslot, to enable automated identification through OCR systems, to inform you about the status of the terminal, to optimize gate, crane, and truck flow, to ensure traceability and support incident resolution, to maintain operational logs as part of quality assurance, to comply with legal obligations (e.g., customs, safety regulations) as to ensure that we fulfil our obligations under the International Ship and Port Facility Security code (ISPS). Additionally, we process your personal data for reasons safety or security.

 

Legal basis for processing

We process your personal data on the legal ground of performance of a contract, compliance with a legal obligation and legitimate interest:

•             Article 6.1(b) – Performance of a contract

•             Article 6.1(c) – Compliance with a legal obligation

•             Article 6.1(f) – Legitimate interests (e.g., system optimization, fraud prevention)

 

Data sharing and transfers

In case this is required for the processing activities, your data can be shared with our internal IT and operations teams and other entities within our group. Where we have contractual obligations your data can also be shared with third-party service providers (e.g., cloud storage, analytics), Terminal Operating Systems or our partners under contract. We ensure that these recipients process your personal data in compliance with the applicable legislation.

Where recipients process your personal data outside of the European Economic Area we will conclude the necessary (contractual) safeguards in this regards (e.g. EC Standard Contractual Clauses or similar contractual safeguards) in order for your personal data to have an adequate level of protection.

If it is legally justified or required, your personal data can also be passed on to the competent authorities or other authorities involved in law enforcement (police, customs, investigation judge,… ).

 

Data retention: how do we keep your personal data safe?

We take technical and organisational measures to ensure that your personal data is protected from unauthorized access, deletion or unlawful processing. We will make reasonable efforts to ensure that your privacy interests are protected in accordance with the applicable laws.

Your personal data is stored securely and retained only as long as necessary for operational or legal purpose, in line with our data retention policy and subject to periodic review and deletion.

 

Your rights regarding your personal data

You have the right to access your personal data and to correct it in case it is inaccurate or incomplete, to object to it, have it deleted or its processing restricted, to obtain a copy of your personal data, if the legal conditions for these rights have been met.

To exercise your rights, contact us at [info@sagt.com.lk].

Data security

We implement appropriate technical and organisational measures to ensure data security, including encryption of sensitive data, secure user authentication, role-based access control, regular security audits and updates.

 

Changes to this Privacy Policy

We may modify this policy from time to time. You will be notified of significant updates through the app or official communication channels.

 

Contact

For any questions or concerns regarding this policy or your data:

Full name of legal entity: Colombo West International Terminal (Private) Limited

Postal address: 117, Sir Chittampalam A. Gardiner Mawatha, Colombo 00200

Email address: info@cwit.lk

 

 

 

 

 

 

 

 

 

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